FAQs

General Information

  • Who should attend the ServiceCore User Summit?
    • Any and all ServiceCore users who are looking to connect, learn, and grow their business!
  • When is the ServiceCore User Summit?
    • The event will take place March 22nd-24th, 2026.
  • Where is the event being held?
    • The Summit will be hosted at the JW Marriott New Orleans in New Orleans, Louisiana.
  • What can I expect from the event?
    • Attendees will enjoy two days of collaboration, networking, and workshops designed to help ServiceCore users connect, exchange ideas, and gain valuable business insights.
  • What if my competitors are there?
    • This event is for all collaboration, not competition. You’ll have the chance to connect with business owners who are looking to grow their operations, just like you. There will be plenty of personalized networking opportunities to learn from others and share insights with like-minded professionals.
  • What will I gain from attending?
    • You’ll walk away with actionable insights to improve your operations, marketing, and efficiency. We’ll have hands-on workshops, ServiceCore deep dives, and exclusive sneak peaks at new platform features.
  • Why is this different from other industry events?
    • Unlike other events, this summit focuses on hands-on learning and direct engagement with ServiceCore experts and other PROs. Plus, it’s customer-only, so you’ll be surrounded by people who truly understand your business.
  • Isn’t it during busy season?
    • We know PROs are busy year-round, but taking the time to invest in yourself and your business is essential. The strategies you’ll learn will help you work smarter and save time during peak seasons. Plus, New Orleans offers the perfect opportunity to recharge and gain fresh insights.
  • What kind of networking opportunities will there be?
    • You’ll have structured networking and breakout sessions to connect with fellow PROs. We’ve also partnered with select industry vendors offering exclusive access and special discounts only for summit attendees.
  • Is this summit only for new ServiceCore Users?
    • You are going to see a mix of both types of ServiceCore Users. We are planning content that will definitely be new-user focused as well as content that goes into advanced usage. Have you ever wondered: Am I using this product the most effectively? What are other long-term users doing to be efficient on the app? This is the chance to find out!

Registration and Pricing

  • How can I register?
    • Registration will open on July 1st, 2025. You can secure your spot via our event page.
  • Can I bring a plus one?
    • It is encouraged that all plus one’s work for your portable sanitation business. All attendees must register and purchase an event ticket. No unregistered person(s) will be allowed at any events including all meals and night time events.
  • What is included in the registration fee?
    • Your registration covers access to all summit sessions, workshops, networking events, and 1:1 support opportunities.
  • Can I cancel my registration and get a refund?
    • Refunds are not permitted. For special cases, reach out to marketing@servicecore.com.

Travel and Accommodations

  • How do I book a hotel room?
    • Click here to see the group rate at the JW Marriott and to book your room.
  • Can I extend my stay at the hotel?
    • Yes, our team is working on getting more details regarding the group rate timeline. Stay tuned!
  • Is there parking available at the venue?
    • Details about parking at the JW Marriott New Orleans will be shared closer to the event.

Event Features

  • Will there be networking opportunities?
    • Absolutely! The summit is designed to foster connections among attendees, with dedicated networking sessions and casual meet-and-greet events.
  • What types of workshops will be offered?
    • Workshops will focus on best practices for using ServiceCore software, industry-specific strategies, and business growth tips tailored for PROs.
  • Can I share my ideas or feedback with the ServiceCore team?
    • Yes, the summit includes dedicated time for user feedback and discussions to help improve the software.

Other Questions

  • Will meals be provided at the event?
    • Breakfast and lunch will be provided during sessions on both March 23rd & 24th. Further, there will be an open bar and small bites at the welcome happy hour and night event.
  • What should I bring to the event?
    • Bring your laptop or tablet for workshops, business cards for networking, and any specific questions you may have about using ServiceCore software.
  • How do I stay updated on event news?
    • Keep an eye on your email and visit our website for the latest updates and announcements regarding the summit.

For any questions not listed, please reach out to marketing@servicecore.com.